"Helping Government to Serve Citizens More Efficiently & Cost Effectively"
In an environment where citizen expectations are rising, budget reductions and "doing more with less" remains a priority, Sallybase understands the need for efficient delivery and first time resolution. We work with government departments and public sector organisations to deliver cost effective and self-funding services that meet public expectations.
As a trusted partner for the public sector, Sallybase delivers contact solutions which focus on citizen outcomes. We are an accredited supplier to the Crown Commercial Service (the procurement body for all UK central government agencies), a testament to the public sector’s confidence in our capability to deliver transformational change for the greater good of citizens.
We provide solutions to consumer electronics manufacturers around the world, integrating multiple customer interaction channels to maximize customer satisfaction and reduce cost.
Learn MoreSupporting a diverse and ever-changing product suite cost effectively while maintaining customer loyalty and driving higher average revenue per user is a challenging balance.
Learn MoreDigital innovation has shifted power from brands to customers. The customer is now in control and delivering an exceptional customer experience means providing service in the channels they prefer 24x7.
Learn MoreCPG companies are challenged by the need to balance traditional retail and wholesale channels with the need to follow consumers into emerging channels such as mobile and social.
Learn MoreWe understands the need for efficient delivery & timely resolution. We work with government departments & public sector organisations to deliver cost effective services to meet public expectations.
Learn MoreRetail banking customers service solutions research, purchase and manage increasingly complex banking services on demand using mobile devices anytime, anywhere. The channels through which customers interact with banks provide challenges, but also opportunities.
Learn MoreSallybase has the healthcare domain knowledge and innovation to deliver optimized outcomes.
Learn MoreIncreased competition, slow growth, and consolidation in the insurance industry means the ability to provide an exceptional customer experience across the lifecycle needs to be a crucial part of your differentiation strategy.
Learn MoreWhile airlines and hotels grapple with the shift toward more direct interaction with consumers, independent of travel agents, they also need to balance an increased demand for offer personalization and a transition to online customer contact channels.
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