"Service with Innovation as Your Products."
Few outsourcing companies can boast years of relationships with clients in an industry as dynamic as technology. Since This Year, SB (Sallybase) has partnered with a Japanese, Chinese, world-leader in consumer electronics adapting from supporting dozens of products to thousands while guiding the company to adopt innovative call deflection and self-service strategies. SB (Sallybase) provides full-service inbound contact center and fulfilment solutions to consumer electronics manufacturers around the world, integrating multiple customer interaction channels to maximize customer satisfaction and reduce cost.
Whether your customers contact us to find a local retailer, learn more about new products, receive operational support, claim a warranty or rebate, inquire about a recall or register their products, our agents will focus on achieving first time resolution and driving customer satisfaction.
How we do it ?
We provide solutions to consumer electronics manufacturers around the world, integrating multiple customer interaction channels to maximize customer satisfaction and reduce cost.
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